# Knowzilla

> AI-powered sales enablement and coaching platform. Navigation for Sales.

Knowzilla is built for B2B sales teams — giving salespeople the knowledge, practice environment, and real-time coaching they need to perform at their best on every call and in every email.

- **Company:** Knowzilla Osaühing, registered in Estonia, European Union
- **Website:** https://knowzilla.eu
- **App:** https://kapp.nowzilla.eu
- **Support:** noreply@knowzilla.eu

## Who is Knowzilla for?

- Sales representatives who want to practise and improve their skills
- Sales managers and team leads who need to onboard new hires and ensure consistent messaging
- Sales enablement professionals who manage knowledge resources
- Revenue operations teams who oversee team performance

## Core Features

### Knowledge Base
A centralised hub for all sales documents: Sales Playbooks, Ideal Customer Profiles (ICPs), Qualifying Questions, Pricing Guides, and Organizational Structures. Documents can be AI-generated using guided wizards, imported from Word/PDF, or created from scratch. Supports public (organisation-wide) and private visibility.

### Playground — Email Practice
Text-based practice simulations where salespeople exchange emails with AI-simulated buyer personas. Sessions are scored on Clarity, Empathy, Engagement, Relevance, and Professionalism (each out of 10). Configurable difficulty: Easy, Medium, Hard, or Impossible.

### Playground — Cold Call Practice
Voice-based practice simulations with live spoken conversations against AI buyer personas. Supports random or custom persona modes. Scored on the same rubric plus Rapport Building.

### Live Assistant
Real-time AI coaching during live customer calls. Provides instant coaching suggestions (tagged by trigger type: Objection Detected, Buying Signal, Price Objection, etc.), auto-generated meeting notes, follow-up email drafts, next-step recommendations, and speech analytics. Supports 16 languages including English, Estonian, Finnish, Spanish, French, German, and more.

### Lizzie — AI Chatbot
Built-in AI assistant available on every page. Three modes: Knowledge Base (chat with your documents), Meeting Insights (ask about past sessions), and Product Help (learn how to use Knowzilla).

### Company Research
Pre-meeting intelligence — enter a prospect's website URL and get AI-generated company insights loaded automatically into your Live Assistant session.

### Dashboard
Personalised performance overview with metrics, charts, session history, upcoming calendar meetings, and document summaries. Integrates with Google Calendar and Microsoft Outlook.

## Document Types

- **Sales Playbook** — Foundation document defining sales approach, methodology, messaging, and team behaviours. Required before creating other AI-generated documents.
- **Ideal Customer Profile (ICP)** — Describes the perfect customer for realistic AI practice personas.
- **Qualifying Questions** — Discovery questions and qualification criteria for evaluating prospects.
- **Product & Pricing Guide** — Products, services, pricing model, and upsell opportunities.
- **Organizational Structure** — Sales team reporting lines and subject matter experts.

## Plans & Pricing

All prices in EUR, per seat per month:

- **Free:** €0 — 10 documents, no Playground or Live Assistant
- **Starter:** €49/month (€470/year) — 50 documents, 50 email sessions, 60 min cold calling, 200 min Live Assistant
- **Growth:** €99/month (€950/year) — 150 documents, 150 email sessions, 180 min cold calling, 450 min Live Assistant (Most Popular)
- **Professional:** €149/month (€1,430/year) — 500 documents, 500 email sessions, 600 min cold calling, 2,000 min Live Assistant

All paid plans include a 14-day free trial.

## User Roles

- **Super Admin** — Full platform access (Knowzilla staff)
- **Admin** — Organisation manager, manages users and billing
- **Editor** — Creates and edits public and private documents
- **Member** — Full feature access, private documents only
- **Viewer** — Read-only access, can use Live Assistant

## Availability

- Web application at kapp.nowzilla.eu
- Desktop application for Mac and Windows (enables full audio capture for Live Assistant)

## Key Links

- [Home](https://knowzilla.eu/en/)
- [Pricing](https://knowzilla.eu/en/pricing)
- [How It Works](https://knowzilla.eu/en/how-it-works)
- [Blog](https://knowzilla.eu/en/blog)
- [Knowledge Base Product](https://knowzilla.eu/en/product/knowledge-base)
- [Playground Product](https://knowzilla.eu/en/product/playground)
- [Live Assistant Product](https://knowzilla.eu/en/product/live-assistant)
- [Dashboard Product](https://knowzilla.eu/en/product/dashboard)

## Privacy & Data

- Infrastructure based in the EU
- Analytics (PostHog) hosted in Germany
- User content is not used to train AI models without explicit opt-in consent
- Audio streams are processed in real time; only transcribed text is stored